Product Support

Updating your Gen3 Device Firmware:

Follow the instructions in the video

All Gen3 devices use the same general procedure, the only difference is the button required to enter the boot loader mode.

DMC-3XL, DMC-4, DPC-8EZ: MODE button
DMC-6, DMC-8, DPC-5: SAVE button
MIDI Baby, micro.clock, DPC.micro NS: Button (there’s only one!)
MIDI Baby 3: Center button
DMC.micro Pro, DMC.micro Classic, DPC.micro: Left button
qCONNECT: Left button
micro.ghost: Flip the BOOT DIP switch to BOOT

Mac firmware updater app: Disaster G3 Updater v1.1

Update procedure: Disaster Update Procedure v2.2

DMC.micro and qCONNECT:
Power on, wait for the display to scroll, hold both buttons.
Wait for the countdown to complete, then power cycle.

SMARTClock Gen3 and micro.clock:
Power on, enter Setup, turn knob left to FACT
Tap the knob, then turn the knob to ALL
Hold the knob to reset
Wait for the countdown to finish, then power cycle

DPC-8EZ Gen3:
Power on, wait 1 second, then hold A and BANK buttons
Wait for LED test to complete, then power cycle

All other Gen3 devices with a display:
Enter Setup, then tap left to FACT
Hold the menu entry button (usually SAVE or MODE)
The display MAY blank, don't panic!
Tap left until you see ALL, then hold the menu entry button
Wait for the countdown to finish, then power cycle